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Tips

Know the serial number of your product or MAC Address of your server?
Add it to the ticket to help us process your case faster.

Experiencing a Technical Emergency? 
If you're a Gold or Platinum contract holder - you may be able to 
get in touch with a VITEC IPTV Support Expert using our 24x7 Hotline.

You'll need your contract ID when calling our Hotline. Your contract ID can be 
found in the Contract Welcome Kit mailed to you by VITEC.